Multicultural Business Communication in English

Week 35

• An idiom, "special property", f. Greekἰδίωμα – idiōma, "special feature, special phrasing", f.ἴδιος – idios', "one’s own" is a combination of words that has a figurative meaning, due to its common usage. An idiom's figurative meaning is separate from the literal meaning or definition of the words of which it is made. ( Wikipedia )

• Rapport occurs when two or more people feel that they are in sync or on the same wavelength because they feel similar or relate well to each other. Rapport is theorized to include three behavioral components: mutual attention, mutual positivity, and coordination. ( Wikipedia )

Week 36

• Management styles are characteristic ways of making decisions and relating to subordinates. ( Wikipedia )